Help

Below are instructions to help navigate around our site.

Continue to scroll down to find many tips on the variety of ways to search our inventory and order products. See at right the ways to get in touch with us if you are having any trouble navigating around our website.

Search

Searching our inventory is easier than ever!
We have worked hard to make it easier than ever to find the products you are looking for on creativecommunications.com!

1. On the left side of the page, you will see a heading "Shop by category"
   • Under this heading is our Categories in a blue box.
   • Hover your mouse over one of these 6 categories
   • A list of Subcategories will display to the right of the Categories
   • Click on a Subcategory
2. You will now see a page of Search Results and the left menu will now be a "Narrow Search" in a grey box
3. From this grey "Narrow search" box, you can now click on any link with a + next to it
4. From here, narrow your search to find what you are looking for!

Open Account Status

Creative Communications offers an open account for qualifying churches and institutions. If you are a qualifying church or institution and would like to be considered for an open account, please fill out the neccessary items on the create account page for review by our staff. You will be notified by email as soon as possible regarding your status.

Generally, customers who have ordered from us in the past with accounts in good standing will be approved quickly. Until you are approved for an open account you may place an order using a credit card.

All new Creative Communications customers must use a credit card on their first order. Individual Customers not associated with a church or institution must use a credit card for payment.

We are here to answer your questions from 8:00 A.M. to 5:00 P.M. CST, weekdays. All Items from the Creative Communications Catalog are available for order.

Quick Order Form

For those of you who know exactly what you want, the quick order form is a feature that allows you to add items to your cart just by knowing the 3 character order code. Clicking the "Quick Order" icon above will turn this feature on. Once clicked the quick order module will appear at the top of your main window. From there, enter the order code and quantity of an item into the "Quick Order" box and it will be added to your cart. Going to your "My Cart" section while adding items will allow you to better keep track of what you are adding.

Product Association Definitions

The relation of our products can be broken down into 4 categories.
The following definitions explain the method applied to our product associations.

Similar Products

These items are just like what you are looking at. This also should be thought of as "Also Available." This association really helps if we are sold out of a particular item and you would like to find the next best thing, or you would like more material that relates to the product.

Associated Products

Part of a larger picture, often means that using this product requires other associated products.

Examples include any of our kits, and any accesories that need other products to properly work.

Other Versions

This is the same product in a different format.

Examples include any book that also has a version on CD, DVD, VHS, Large Print, and or Larger/Small sizes.

Recommended Products

This association helps with products that are not required to work together but would be great complements for one or more other products.

CCV2 / CVC2

The CVV2 / CVC2 number is the Security Code used to verify you are in possession of the card. Your card will have a 3 or 4 digit number (not embossed) on the front or the back of the card.